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The Mom Test

Rob Fitzpatrick

Key ideas

  1. Talk about their life, not your idea.
  2. Ask about the past, not the future.
  3. Compliments, fluff, and ideas are noise.
  4. Look for commitment.
  5. Keep it casual and frequent.

The week

Day 1Read the summary. Five key ideas and where the book overreaches.
Day 2Rewrite your questions. Write the five questions you'd naturally ask a potential customer, then rewrite each so it's about their past behavior, not your idea.
Bad day: Rewrite one question so it asks about the last time the problem happened.
Day 3Pick your three big questions. Write down the three things you most need to learn right now, the ones that could change your plans.
Bad day: Write the one question whose answer scares you most.
Day 4Have one casual conversation. Talk to one person who might have the problem for ten minutes, using only your rewritten questions.
Bad day: Message one person asking how they currently handle the problem.
Day 5Sort your notes. Go through your conversation notes and mark each point as fact, compliment, fluff, or idea.
Bad day: Underline every specific fact in your notes and count them.
Day 6Ask for a commitment. In your next conversation, ask for one concrete next step: a follow-up meeting, an introduction, a trial, or a pre-order.
Bad day: Email someone you've spoken with and ask for one introduction.
Day 7Review and update your plan. Write a short summary of what you've learned this week and change one thing in your plan because of it.
Bad day: Write one sentence on what surprised you most this week.

Free week by email at getafterpage.com/books/the-mom-test