← How to Win Friends and Influence People

Afterpage · week card

How to Win Friends and Influence People

Dale Carnegie

Key ideas

  1. Don't criticize, condemn, or complain.
  2. Be genuinely interested in others.
  3. Names and listening.
  4. Avoid arguments.
  5. Lead without resentment.

The week

Day 1Read the summary. Five key ideas and where the book overreaches.
Day 2Go one day without complaining. Go the whole day without criticizing, condemning, or complaining about anyone, out loud or in writing.
Bad day: For the next hour, catch and stop one complaint before you say it.
Day 3Ask three people about themselves. In three conversations today, ask a genuine question about the other person and follow up on their answer.
Bad day: Ask one person a follow-up question about something they told you recently.
Day 4Use names and remember them. Learn and use the names of three people today, including at least one you've met before but forgotten.
Bad day: Write down the names of three people you met recently, with one detail each.
Day 5Give sincere appreciation. Tell three people specifically and honestly what you appreciate about something they did.
Bad day: Send one specific thank-you message right now.
Day 6Skip one argument. Next time you disagree with someone today, don't argue: find what you agree on, ask about their view, and admit anything you got wrong.
Bad day: In your next disagreement, say “you may be right” and ask one question.
Day 7Give feedback the Carnegie way. Give someone one piece of constructive feedback using Carnegie's approach: start with honest appreciation, mention your own mistakes, and ask questions instead of giving orders.
Bad day: Write the opening appreciation and question you'd use for one piece of feedback.

Free week by email at getafterpage.com/books/how-to-win-friends-and-influence-people